There’s this new feature that was added to Windows 7 that lots of people might not aware of. I just discovered this feature a few minutes ago. This feature is called “Problem Steps Recorder.” Officially this is a diagnostic tool designed to combine screen capture with mouse tracking to record the user’s actions. The recorded user’s action will be saved as HTML slide show and can be viewed to recreate the steps. It can also send to the helpdesk folks to look at it so that they may assist the user how to troubleshoot a certain problem in his/her PC.
On the the other hand, I find this tool useful in other ways such as for those who creates How To documents who do all the hassles in taking screenshots for every step he/she makes.
Here’s how to do it:
1. In the Start Menu’s search field type psr.exe, then hit enter.
2. The PSR window will appear, click Start Record, then you can start doing you process or How To screenshots.
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